Terms and Conditions

[Last updated: 23.08.2026]

1. Who operates this website

The website www.ungureanu.md is operated by:

Supervisory authority in the field of health: National Agency for Public Health.

2. Acceptance of the terms

By accessing and using this website, you confirm that you have read and accepted these Terms. If you do not agree with them, please do not use the website.

These Terms govern the use of the website. Dental services are provided on the basis of informed consent and the documents signed at the clinic.

3. Informational nature of the content

The information published on this website — including service descriptions, clinical cases, patient photos and testimonials — is for information purposes only.

It does not constitute a medical consultation, diagnosis or treatment recommendation and does not replace a clinical examination by a doctor. Treatment results are individual and depend on each patient’s particular characteristics; the cases presented do not guarantee a similar result.

Do not use this website for medical emergencies. In an emergency, call 112 or go to the nearest emergency service.

4. Appointment form

By completing the form, you submit an appointment request, not a confirmed appointment. The appointment is considered booked only after confirmation by the clinic, by phone or e-mail.

Please provide accurate and up-to-date information. Do not send more medical information via the form than is necessary to book the appointment. Data processing is described in the Privacy Policy.

5. Cancellation and rescheduling

If you cannot make it at the scheduled time, please let us know at least 3 hours in advance, at the phone numbers listed. Repeated no-shows without prior notice may lead us to request additional confirmation of future appointments.

6. Prices

The prices shown in the “Prices” section are indicative and represent reference rates for standard services. The final cost is determined after the consultation and examination, depending on the specific clinical situation, and is communicated in the treatment plan before treatment begins.

We reserve the right to update prices; the applicable version is the one communicated in the accepted treatment plan.

7. Cookies and third-party services

The website uses cookies. Strictly necessary cookies ensure that the website works; analytics and marketing cookies are activated only with your consent. Details in the Cookie Policy.

The website integrates services provided by third parties — Google reCAPTCHA to protect forms, Google Maps to display the location, and embedded video content. Their use is subject to Google’s Privacy Policy and Terms (policies.google.com).

8. Intellectual property

The website content — texts, photos, video materials, graphic elements, logo, structure and code — is the property of DR.UNGUREANU S.R.L. or its licensors and is protected by copyright and related rights legislation.

Reproduction, distribution, modification or commercial use of the content without our prior written consent is prohibited. Quoting short excerpts is permitted, provided the source is cited and linked to the original page.

9. Proper use of the website

You agree not to use the website to transmit illegal, offensive or misleading content, to attempt unauthorised access to our systems, to overload or disrupt them, or to collect data from the website automatically.

10. Links to other websites

The website may contain links to third-party websites that we do not control. We are not responsible for their content, policies or practices.

11. Website availability and limitation of liability

We make reasonable efforts to ensure that the published information is correct and up to date and that the website is available, but we cannot guarantee uninterrupted operation or the absence of any errors.

To the extent permitted by law, we are not liable for indirect damage resulting from the inability to access the website or from errors or omissions in its informational content.

This limitation does not affect or restrict in any way our liability for the medical services provided, liability for damage caused intentionally or through gross negligence, or the rights that consumer protection legislation grants to patients.

12. Complaints

Notices and complaints about the clinic’s services can be sent to smile@ungureanu.md or submitted at the clinic’s reception. We respond within 1 working day of registration.

You also have the right to contact the Agency for Consumer Protection and Market Surveillance, the National Agency for Public Health or the competent court.

13. Applicable law and jurisdiction

These Terms are governed by the laws of the Republic of Moldova. Disputes are settled amicably or, failing agreement, by the competent courts of the Republic of Moldova.

14. Changes to the terms

We may amend these Terms. The updated version is published on this page, indicating the date it enters into force. Continued use of the website after publication constitutes acceptance of the amended version.

15. Contact

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    Dr. Ungureanu Dental Clinic

    91 Decebal Boulevard, Chisinau